Patient Center
At your first visit, you will be evaluated by one of our licensed physical therapists where we will get to know about you and your injury. We will design a customized treatment plan with your physician to achieve your goals while helping you return to work, life and play. Your medical history will be reviewed and the evaluation will focus on your diagnosis and symptoms. Your first session will include evaluation of your strength, posture, range of motion, proprioception and assess soft tissue dysfunction and any functional limitations.
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Typically your treatment will begin on the first day and will typically be a bit longer than a normal appointment. Generally we ask our patients to wear loose fitting close or bring shorts as well as sneakers. For some patients they gain immediate relief from pain and discomfort and for others you may be in more discomfort after your first visit…but don’t worry, that’s to be expected.
You should plan to leave an hour and a half for filling out necessary paperwork, evaluation and treatment. At the end of your evaluation the therapist will communicate his/her recommended duration and frequency of visits. After such time we will communicate the results of your evaluation with your physician as well as the recommended treatment plan and goals. You will need to complete registration forms as well as bring a prescription from your physician so that we can get you started. We will handle the authorization and verification process after that.
Frequently Asked Questions
Is my physical therapist licensed?
Do you accept my insurance?
AON accepts most insurance plans, please call your clinic in advance or
click here to view a list of our accepted insurances.
Who submits the insurance claim?
AON submits all insurance claims on your behalf. All we need is your insurance card.
How much will my treatments cost?
Fees will vary depending on your diagnosis and the extent of your treatment. There will be an initial physical therapy evaluation fee, as well as fees for each of your treatments. For your convenience, we generally bill commercial insurance carriers for you, and ask that you pay your co-pay portion at the center on the day of treatment.
What attire is recommended for treatment?
Generally loose fitting clothes and sneakers are recommended. Shorts, sweats, t-shirts, etc.
What if I can’t make a schedule appointment?
We ask that you call in advance, preferably with 24 hours notice. We will do everything possible to reschedule your appointment as soon as possible so as not to disrupt the healing process.
How will I feel after my first visit?
It is not uncommon to experience soreness or discomfort…don’t worry it’s experienced by many patients after their first visit.
Do I need a prescription to come for my first visit?
As of December 2006 New York residents do not need a prescription to come to us for an evaluation. Keep in mind that your insurance company may require a prescription. If you do not have a specialist we may recommend one from the many expert physicians that we work with.
